Loyalty Scheme FAQs
Top Shelf is a rewards program that offers points for purchases, and other actions taken on puckstop.com. Top Shelf members can redeem points for products, discount codes, and exclusive merchandise.
Yes. Sign up and you'll get 30 points straight away, no purchase needed.
You get 1 point for every £1 you spend.* On top of that:
- 30 points for joining
- 10 points for following us on Instagram
- 10 points for following us on TikTok
- 10 points for subscribing to our newsletter
- A gift on your birthday (when you enter your birthday date)
Rack up 400 points and you're bumped to Pro. Hit 1200 and you're All-Star.
*Shipping costs don’t count towards your points total.
20 points = £1.
So 200 points gets you £10 off, 300 points gets you £15 off, and 400 points gets you £20 off. You can also redeem for products that are exclusively discounted for loyalty scheme members.
Yes. You can also swap points for products like a Puck Stop water bottle or a Howies retail pack. Check the rewards page for what's currently available - we sometimes add new and exclusive products. Free product rewards can only be redeemed as part of an order that contains a paid product.
Points expire 1 year after you earn them, so it's worth checking in and using them before they drop off.
No. Signing up is free and gets you 30 points before you've bought anything.
It's available to UK customers, one account per person.
Yes, they can’t be combined with other discount codes or be used on sale items.
Additionally, cashback rewards can only be redeemed as part of an order, with the following minimums: £10 off - £50 minimum spend, £15 off - £100 minimum spend, £20 off - £150 minimum spend
Yes, your points balance and tier are always visible when you're logged into your account.