MyBauer Hyperlite 2 Custom Hockey Sticks Senior (2-Pack)
Make your stick entirely your own with MyBAUER by choosing from countless options to customize just like the pros do.
Choose from hundreds of configurations to build your perfect stick, with elite-level custom features for your specific game.
Minimum order of 2 Sticks to UK, price shown is for 2 sticks.
HOW TO ORDER YOUR MYBAUER STICK
To order a custom MyBAUER stick, you can either do so directly in an authorized Bauer retailer or online. If you would like to order in the store, speak to one of the team and they can help you right away.
If you would like to order online, please follow these steps below
- Design your stick on the MyBAUER customiser: Click here
- Save your custom design by sharing it to your own email.
- Order the product above, the minimum to order to the UK is 2 sticks. Price stated is for 2 sticks. (if you would like to order an additional odd number, 3 in total for example, you need to contact customer service before placing the order)
- Once your order has been placed, please send your order number and link with the design that you received in step 1 to Bauer@puckstop.com
- After we receive your order, we will confirm back to you that we have received your order and design, we’ll take care of the rest.
The delivery time can vary between 4-8 weeks depending on the season, we can help you with an estimated date when placing the order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can log on to your online account and request a self service return procedure - or contact us with your order number at sales@puckstop.com. Please note that returns will need to be sent to the following address: Puck Stop Ltd – RETURNS DEPARTMENT, Unit 6 Sycamore Centre, 159 Attercliffe Common, Sheffield S9 2FA, United Kingdom.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@puckstop.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
If you have made a purchase and find that it does not fit, provided that item is unused and in its original packaging, we will exchange for and alternative size or refund. All return postage charges from client to Puck Stop will be the responsibility of the client. Puck Stop Ltd will cover any shipping fees for dispatching replacement items(s) from Puck Stop Ltd to the client. All postage costs are non-refundable.
Ice Skates - Any Ice Skates that have been sharpened are deemed 2nd hand and cannot be returned unless faulty. When returning, please be sure not to place any tape on the original skate box as this will affect the resale value.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@puckstop.com.
For The UK MAINLAND*
We have 2 delivery methods:
- If the total order is £100 or below, the postage charge will be £4.50 and will be added automatically at checkout.
- If the total order is above £100.00 it will be despatched through DPD/DHL or Royal Mail on next working day delivery service (if the order is received before 2.00pm and the items are in stock). This service is FREE OF CHARGE
The courier will email you your tracking details so you can follow your parcel all the way to your doorstep
(All the above is based on if the item(s) is in stock)
We are sorry that this service is not available for other areas of the UK. Please refer to the following prices:
- NORTHERN IRELAND (2 DAY SERVICE) £10.00
- SCOTTISH ISLANDS AND OUTLYING AREAS (2-5 DAY SERVICE) £10.00
- UK OFF SHORE ISLANDS (2 DAY SERVICE) £20.00
For the rest of the World
PLEASE NOTE, WE CANNOT SHIP ORDERS OUTSIDE OF THE UK
STOCK NOTIFICATIONS
"In stock": At the last automated stock check we had multiples in stock."Low Stock": At the last automated stock check we had two or less available in stock."Available to order": We don't currently have the item in stock, but at the last check it could be ordered for you from the UK supplier or European distributor.
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