eGift Vouchers

The Puck Stop eGift Voucher is the latest way to treat that special person to the perfect present from our exciting product range!

How to Pay with your Puck Stop eGift Voucher

Once you have your Puck Stop eGift Voucher, you can place your online order whenever you like following these simple steps.

Add your items to your basket as normal. When ready to complete your order, select "checkout".

Select, or enter your desired delivery address. Click "Proceed".

Enter your eGift Voucher code into the "Enter a gift card" box. Then click "Apply code".

Then simply complete checkout as instructed.

Puck Stop eGift Voucher FAQs

How do I receive an eGift Voucher?

Once your order has been processed and we have taken payment, you will be emailed the electronic eGift Voucher code to the email address you have selected. You will not receive anything in the post for the eGift Vouchers that you order. Your order will be processed as quickly as possible by our team, please allow up to 24 hours. However, the despatch of your eGift Voucher may be delayed if your order contains additional products, you have added an order note, or your order is temporarily held for manual checking.

How do I give the eGift Voucher to the recipient?

The Puck Stop eGift Vouchers are electronic and can be forwarded to the recipient from your email. Alternatively, you can print the eGift Voucher from your email to give to the recipient. The recipient can then use the eGift Voucher number in their online basket.

I am the recipient of an eGift Voucher, how do I redeem it?

eGift Vouchers can be used to purchase any product on puckstop.com in-store or online. Select the item(s) you wish to order and add them to your basket. To apply your eGift Voucher you can input the code on the checkout page and select ‘apply’. Then complete the Checkout procedure as normal.

• You don’t have to spend all of the eGift Voucher at once. We will keep track of any unused portion and you can use that later by entering your eGift Voucher number for future orders.
• eGift Vouchers are valued and issued in GBP Pounds.

I have paid for an order using an eGift Voucher. What happens if I want to return my order?

For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a Puck Stop eGift Voucher any refund will be issued in eGift Vouchers to the same value. 

I have lost an eGift Voucher. What do I do?

If you are the recipient of a Puck Stop eGift Voucher please ask the purchaser if they still have details of your Voucher Code. If not, please ask the purchaser to contact us at sales@puckstop.com so that the eGift Voucher can be reissued. We can only reissue gift Vouchers which have not been redeemed.

Can I return my eGift Voucher? 

eGift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. The value of the eGift Voucher cannot be converted back to cash.

Limitations 

eGift Vouchers cannot be used to purchase other Puck Stop eGift Vouchers.

Puck Stop eGift Vouchers are valued and issued in GBP United Kingdom Pounds only